Terms of service
Introduction
Welcome to Yodo Game Top-up (the Website). By using any service provided by the Website, you confirm that you have read, understood and accepted these terms of service and our privacy policy. You also agree to the limitations of responsibility described below.
Platform role and responsibility
The Website is an intermediary providing information exchange and payment collection and disbursement services, primarily for overseas digital product transactions. We do not substantively review the product content supplied by our partners and are not responsible for that content.
Proof of purchase and personal information
Our overseas suppliers hold official proof of purchase (invoices). If you need an invoice, ask our customer support to request it from the supplier after the transaction. You must provide and maintain accurate, current and complete personal information when registering and using the service. If false or incorrect information causes loss, the Website may suspend or terminate your account and services.
Account security
The service is for use by the account holder only. Do not disclose, lend, transfer or share your account credentials. Notify support immediately if you notice unusual account activity or a security concern.
Service limitations and liability
Top-up services are provided directly by contracted suppliers. The Website lists product information and processes payments, and provides no warranty against product defects. If improper operation or other personal factors cause loss, we will try to help communicate with the supplier or game operator. This assistance does not guarantee any resolution.
User conduct and account risks
You agree to use the service lawfully and properly. You are responsible for game account suspensions or penalties caused by improper conduct, including VPN circumvention, cheats, false information or unlawful transactions elsewhere.
Real money trading (RMT) risks
Some games prohibit real money trading. You must check the game operator's rules before purchasing. The Website is not responsible for consequences arising from violations.
Order problems
Some games may have system issues where payment succeeds but the item is not delivered. We will ask the supplier for proof of purchase so you can report the issue to the game operator and follow its progress. The Website is not responsible for subsequent resolution of such issues and provides no warranty.
Delivery and confirmation of digital goods
When a points or digital goods order is complete, support will notify you through a messaging app. Please confirm correct delivery within 30 minutes of receiving the notification. You are responsible for losses caused by failure to confirm on time or improper safekeeping, including a stolen or lost account.
Irreversibility of transactions
Once a transaction is established, payments are irreversible unless otherwise required by law. After receiving funds, the Website converts them to foreign currency for payment to overseas suppliers.
Disputes between users
Deception, extortion or false statements by users through the Website are individual user actions. The Website is not responsible for resulting disputes.
Additional provisions
Force majeure: The Website is not responsible for service interruptions, data disclosures or losses caused by force majeure such as hacking, computer viruses or government restrictions.
Service interruption: The Website may suspend or interrupt part or all of its services for equipment maintenance, upgrades, unexpected failures, natural disasters or other force majeure events.
Using the Website's services constitutes acceptance of all the above terms.
